Johnny Bull Privacy Policy

As Johnny Bull I am committed to ensuring the privacy of your personal information.  I understand that privacy of your personal information is important.  As part of my commitment to good privacy practice, I comply with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.  I know that failure to comply with data protection legislation may result in my suffering penalties under both civil and criminal law but I aim to do better than simply avoid legal action and to hold and control your data securely and to the very best of my ability.

What Information?

The information I collect about you depends on what you need from the website and therefore what information you provide to me.  It may include:

1. Information that you provide to me for the purpose of registering with me
2. Information that you provide to me for the purpose of subscribing to any of my website services such as email messages and/or newsletters
3. Information relating to transactions between you and me including purchases made by you of any of my goods or services
4. Information about the computer that you use to visit my website which may include your IP address, your geographical location, your browser type, the source of your referral if any, the length of your visit, the pages that you visit and the number of page views that you undertake.
5. Product and service preferences

Please note that I reserve the right to collect this data but simply because it is listed here, it doesn't necessarily mean that I collect all of it all the time.

Why do I collect it?

In general, I collect the information to help me provide you with the products and services you request.  I won't use the information for any purpose which is not related to the products or services that you have requested.    I may use it for:

Sending you goods or supplying you services you have ordered either in person or through the website.

Sending statements, invoices or credit notes to you.

Collecting payments from you (which may be via a third party).

Dealing with complaints or enquiries made by you or about you in relation to the website

Enabling your use of the services available on the website

Sending you email messages in relation to goods or services that you have ordered in person or through the website

Administering the website

Improving your browsing experience on the website, for example through personalisation

Providing third parties with statistical information about your use of the website but only in a non-identifiable form

Sending you my newsletter (unless you have opted out of these)

Sending you other marketing communications relating to my business (unless you have opted out of these)

Quality of Information

The information I hold about you is important to decisions that I may make about the products and services that I provide to you.  Because of this, I strive to ensure that it is accurate, complete and up-to-date.  To assist me in providing you with the best quality service, you should let me know if you find that the information I hold about you is inaccurate, incomplete or out-of-date and to that end I use all reasonable efforts to correct information as soon as I become aware of any inaccuracies.

When would I disclose information?

I will not disclose any information about you under any circumstances unless it is absolutely essential to do so.  The possible reasons that may cause me to disclose the information are:

If it is required by law (including any legal proceedings or prospective legal proceedings)

If it is required by any of my employees, agents, officers, suppliers or subcontractors in order to provide you with goods or services requested by you as outlined above

If it is necessary in order to establish, to exercise or to defend my legal rights

If it is necessary for the purposes of fraud prevention or reducing credit risk

If it is requested by a prospective purchaser of any business or asset of the business which I am (or am contemplating) selling

See also 'International data transfer' below

International data transfer

Johnny Bull is based in the UK.  As such information that I collect is stored and processed in accordance with the laws and protections provided within the European Economic Area (EEA).  On occasions it may be necessary to store, transfer or process information outside the UK and/or outside the EEA to countries which do not have data protection laws equivalent to those in force in the EEA in order to enable me to use the information in accordance with this Privacy Policy.

In addition, if you submit personal information for publication on the website, it may be published on the internet and therefore may be available around the world.

By providing your information, you expressly agree to such international transfers of it.

Your information - your rights

You may request that I provide you with a copy of any personal information that I hold about you at any time subject to the payment of an administration fee.

You may instruct me not to process your personal data for marketing purposes by email or by letter at any time.

How secure is the information?

I take all reasonable technical and organisational precautions to protect your information from loss, misuse or alteration.  This includes both physical and technological security measures.

I store all the information that you provide to me on my secure servers which are protected physically and with passwords and firewalls.  All transactions you make or receive from me are encrypted using SSL technology.

Websites and Cookies

What is a Cookie?

A cookie is a very small computer file which is stored on your computer and which contains information sent from a website's server to your computer's website browser software.  Cookies may contain a wide range of information about your computer and/or about your web browser and they help webservers to provide faster service by short circuiting the information gathering process and thus provide a better browsing experience.

Why are they important?

Cookies are important because while cookies placed on your computer from reputable websites simply improve your browsing experience with that website, cookies from less reputable websites may compromise your personal information.

What type of Cookies do I use?

My website uses two types of Cookies:

Per session cookies which are used to keep track of you while you navigate the website and

Persistent cookies which enable my website to recognise you if and when you return to it on a subsequent visit

Session cookies are deleted from your computer when you close your browser whereas persistent cookies stay stored on it until either they are deleted specifically or until they reach the expiry date set inside them.

Other websites' Cookies

To analyse the way in which people use my website, I use a tool called Google Analytics.  Google Analytics uses cookies to generate statistical and other information using cookies which is used to create reports about how users use the website and Google stores this information.  If you are concerned about how Google manages this information, please look at the Google Privacy Policy.

My payment services provider may also send you cookies.  To see their Privacy Policy, click here.

Can I stop Cookies altogether?

You can, however you do need to understand that if you do stop cookies you may end up with a very poor browsing experience.  To stop cookies you need to go into your browser and change the settings.  For Internet Explorer, the process is: Tools - Internet Options - Privacy and then you select 'Block all cookies'.  Remember though, however attractive it may seem to block cookies, you will get a much worse experience than if you don't.  That is certainly true of my website.

Third Party Websites

The Johnny Bull website is run as a division of Picturecentric which is itself a division of Pictureframes Ltd. who control other websites.  The same Privacy Policy that is applied to the Johnny Bull  website is applied in exactly the same way to the other websites controlled by Picturecentric.  Picturecentric is however not responsible for the privacy policies or practices of third party websites to which there are links within this website.

 

Contact details

If you have questions or comments about this privacy policy or about your personal information, then please write to me by email or by post to:

The Data Controller
Johnny Bull
Unit 22c
Wincombe Business Park
Shaftesbury
Dorset
SP7 9QJ
UK

Data Controller and Registration

The data controller responsible for my website is xxxxxxxxx

My data protection registration number is xxxxxxxxxxxxxxxxxxx.

 

Changes to Privacy Policy

I reserve the right to make changes to my Privacy Policy at any time and such changes will be published on my website.  I recommend that you check this page from time to time so that you can see what the current policy is.  The Privacy Policy was last amended on 20^th November 2008.

I may also email you with notification of changes to my Privacy Policy.